FAQs

Sealant faq page on warranty

Sealant FAQ – What steps do I have to take to get a warranty?

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Usually when you’re talking about a warranty, you’re usually talking about silicon based systems. To get a warranty you normally have to contact the distributor that you bought your sealant from and then they need to contact the supplier they’re working with. You would be required to run certain tests to the sealant as you’re applying it and verify that you’re meeting those standards in order to be granted a warranty. You also have to provide proof via purchase orders and invoices that you actually bought and used the material that was certified for that application.
Rick Alexander

About the Author

Rick Alexander is the National Sales Manager for Tom Brown, Inc. His early experience was in R&D, product management, and sales management for both Main Tape and Adhesives Research, Inc. Rick brings over 40 years of pressure-sensitive tape experience and Tom Brown’s world class converting capabilities to help solve customer bonding, assembly, and sealing challenges.

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