Category: Frequently Asked Questions (FAQ)

Sealant FAQ – Can I get the product in a custom color?

Date: 7-19-18February 14, 2021

Very often sealants are available in custom colors. Some customers will make you a certain color, but you have to buy a certain minimum order…
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Category: Frequently Asked Questions (FAQ)

Sealant FAQ – Why is tack free time important?

Date: 7-19-18February 14, 2021

Tack free time is important on certain systems, because you can be using them at a job site where you have a lot of sawing…
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Category: Frequently Asked Questions (FAQ)

Sealant FAQ – What steps do I have to take to get a warranty?

Date: 7-19-18October 14, 2020

Usually when you’re talking about a warranty, you’re usually talking about silicon based systems. To get a warranty you normally have to contact the distributor…
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Category: Frequently Asked Questions (FAQ)

Sealant FAQ – What’s the difference between acetoxy and neutral cure?

Date: 7-19-18October 14, 2020

Acetoxy cure is the cure that you smell, for instance when you apply a sealant and you get that very strong vinegar odor. That’s the…
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Category: Frequently Asked Questions (FAQ)

Sealant FAQ – Why use silicone vs. urethane?

Date: 7-19-18February 14, 2021

Sealants are typically urethane based or silicon based. Silicone sealants tend to last longer. They also have a really good positive in that they can…
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Category: Frequently Asked Questions (FAQ)

Does Tom Brown supply anything other than tape?

Date: 7-19-18January 14, 2021

Tom Brown also provides some liquid adhesive systems these can be acrylics, these can be epoxies. We also provide sealants and that’s part of heritage…
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Category: Frequently Asked Questions (FAQ)

Why is my tape not sticking?

Date: 7-19-18December 15, 2020

Often times the reason for lack of adhesion, which is usually what this question ends up being related to, has to do with surface preparation.…
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Category: Frequently Asked Questions (FAQ)

What if I need die cut products?

Date: 7-19-18December 15, 2020

We have three different methodologies here at Tom Brown for die cut products. We have flat bed or steel rolled die cutting, which is really…
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Category: Frequently Asked Questions (FAQ)

Does Tom Brown have local distributors?

Date: 7-19-18October 16, 2020

We would be considered a converter or a distributor depending on how you define those things. We do have other distributors that we work with…
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Category: Frequently Asked Questions (FAQ)

How soon can I get my tape?

Date: 7-19-18October 18, 2020

As far as lead time goes, typically for slit rolls our lead time is anywhere from 48 to 72 hours. On die cut projects we’re…
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